Privacy Policy Parlay Bangla – Full Data Protection for Malaysia Members

Welcome to the Parlay Bangla Privacy Policy. This document has been prepared to clearly and transparently explain how parlay ("we", "the platform", "parlay Bangla") collects, uses, stores, and protects your personal information ("data", "personal information") when you use our platform, website, and services.

Parlay operates in compliance with Malaysia's Personal Data Protection Act (PDPA) 2010, and we take data protection seriously. This Privacy Policy applies to all registered members, website visitors, and any individual who interacts with parlay through any channel.

Parlay collects various types of personal information depending on how you interact with our platform. The categories of data we collect are as follows:

We only collect data that is strictly necessary to provide parlay's services safely and effectively. We do not collect data that is irrelevant or beyond our operational requirements.

Automatically Collected Data

When you visit the parlay website or use the parlay app, our systems automatically record certain technical information, including your IP address, device type, operating system, browser version, pages visited, and time of visit. This data is used solely for security, fraud detection, and user experience improvement purposes.

Parlay uses your personal data for the following purposes, all of which are directly related to providing services to you:

• Account Management: Registering, verifying, and maintaining your parlay account.
• Transaction Processing: Deposits are processed via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX, with withdrawals settled directly to your bank account or e-wallet.
• Identity Verification (KYC): Meeting Know Your Customer requirements to prevent fraud and money laundering.
• Customer Support: Handling enquiries, complaints, and support requests submitted to parlay.
• Promotions & Offers: Sending notifications about parlay bonuses, promotions, and exclusive offers relevant to your interests.
• Platform Enhancements: Analyses usage patterns to improve the gameplay experience, platform performance, and security.
• Fraud Prevention: Detects and investigates suspicious activity to protect you and the parlay platform.
• Legal Compliance: Fulfilling legal and regulatory obligations in force, including PDPA 2010.

Parlay does not sell, rent, or transfer your personal data to external parties for marketing purposes. However, we may share your data in the following limited circumstances:

• Service Providers: Third parties we engage to operate platform functions, including payment gateway providers (Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, FPX), server hosting service providers, and identity verification companies. All such parties are bound by strict confidentiality agreements.
• Game Providers: Providers of baccarat, slots, live table games, and Sports Betting who partner with parlay may receive limited game data as necessary to deliver their services.
• Law Enforcement Agencies: When required by a court order, warrant, or lawful directive from Malaysian authorities.
• Fraud Protection: Sharing information with fraud prevention agencies and financial institutions where necessary to investigate suspected illegal activity.

Parlay continually invests in security infrastructure to keep your personal data protected at all times. The security measures we have implemented include:

• Encryption in Transit: All data is transmitted using TLS 1.3 protocol with 256-bit SSL encryption.
• Storage Encryption: Sensitive data stored in parlay's database is encrypted using AES-256 standards.
• Access Controls: Role-based access control (RBAC) ensures that only authorised personnel can access specific data.
• 24/7 Monitoring: Our security monitoring system operates around the clock to detect and respond to cyber threats.
• Two-Factor Authentication: An additional security layer for access to parlay's internal data management systems.
• Regular Security Audits: Third-party security audits are conducted on a regular basis to identify and address vulnerabilities.

The parlay platform uses cookies and similar tracking technologies to enhance the user experience and ensure session security.

Types of Cookies Used

• Essential Cookies: Required for core platform functions such as login, session security, and navigation. These cookies cannot be disabled.
• Performance Cookies: Collects statistical information on how you use the platform to help us improve performance and functionality.
• Functional Cookies: Saves your preferences such as language, display settings, and game choices so you don't have to reconfigure them each time you log in.
• Analytics Cookies: Helps parlay understand how players interact with the platform for continuous improvement purposes.

You can manage your cookie preferences through your web browser settings. However, disabling certain cookies may affect the functionality of the parlay platform. For the best experience, we recommend allowing essential and functional cookies.

As a parlay member and under the provisions of Malaysia's PDPA 2010, you have the following rights regarding your personal data:

To exercise any of the rights above, please contact the parlay privacy team at privacy@parlay-bangla.com. We will process your request within 30 days from the date of receipt.

Your personal data is stored on servers located in Malaysia and across the Asia-Pacific region, all of which comply with international data protection standards. parlay ensures that any cross-border data transfers are carried out with adequate safeguards in place.

Parlay retains your data for the following periods:

• Active Account Data: Retained for the duration of your active account plus 5 years following account closure, for audit and legal compliance purposes.
• Transaction History: Retained for 7 years in accordance with Malaysian financial regulatory requirements.
• Security Logs: Retained for 2 years for security investigation purposes if required.
• Marketing Data: Retained until you withdraw consent or request deletion.

Once the retention period expires, your data will be securely deleted using irreversible erasure methods.

The parlay platform is strictly for individuals aged 18 years and above only. Parlay does not knowingly collect, use, or store personal data of individuals under the age of 18.

Should parlay discover that personal data belonging to a minor has been collected inadvertently, we will take immediate action to delete that data and close the account in question. Parents or guardians who suspect their child has registered on parlay are urged to contact us immediately at support@parlay-bangla.com.

Parlay reserves the right to modify or update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or service improvements.

When significant changes occur, parlay will:

• Sending notifications via registered email to all active members.
• Displaying a clear notice on the main page of the parlay platform.
• Updating the "Last Updated" date at the top of this document.
• Seeking fresh consent where changes involve data use that differs from the original purpose.

Continued use of the parlay platform after any update to the Privacy Policy constitutes your acceptance of the changes. We recommend reviewing this Privacy Policy periodically.